Kia Delray Wins 2020 Dealerrater Consumer Satisfaction Award
DealerRater Recognizes Kia Delray with a Consumer Satisfaction Award
Kia Delray is among top auto dealers in the South Florida market who demonstrate excellent customer service, as rated by online consumer reviews!
Delray Beach, Florida 01/22/2019 – Kia Delray has been awarded a 2020 DealerRater Consumer Satisfaction Award, an annual recognition given to auto dealerships that deliver outstanding customer service as rated by online consumer reviews. DealerRater, the world’s leading car dealer review website, created the Consumer Satisfaction Award program to let online car shoppers instantly spot dealers that provide high-quality customer service.
Consumer Satisfaction Awards are given to the top 10 percent of U.S. new-car dealers based on their PowerScore™, as well as top independent and Canadian dealerships that receive at least 25 annual reviews and maintain a minimum average PowerScore™ rating of 4.0 out of 5.0. The PowerScore™ is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2019 calendar year.
“We’d like to congratulate Kia Delray and all of our Consumer Satisfaction Award winners,” said DealerRater General Manager, Jamie Oldershaw. “DealerRater’s extensive review database allows shoppers to identify dealerships that are providing excellent customer experiences, and it’s clear that Kia Delray stands out amongst its peers in South Florida Kia market.”
Kia Delray has achieved consistently high scores on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting Kia Delray will find a “2020 Consumer Satisfaction Award winner” badge on their profile to instantly recognize it as a high-quality dealership.
“Our team is excited to be recognized by Dealerrater and our customers alike. Our dealership strives to achieve excellent customer service before and after purchase. This award is a reminder of our dedication, ” said Randy Lord, Kia Delray General Sales Manager.
Founded in 2002, DealerRater, a Cars.com Company, is the world’s leading car dealer review website that connects consumers with the right person at the right dealership. The site offers over 6 million sales and service reviews across 44,000 U.S. and Canadian dealerships, including a network of more than 5,000 Certified Dealers. DealerRater content has a reachable audience of more than 34 million consumers across the web each month. By offering a product suite that allows qualified dealerships to manage their reputations and achieve higher SEO rankings, DealerRater supports new customer connections by growing online presence.
The new Kia Delray recently opened its doors to the public and became a part of the Myers Auto Group. The Myers Auto Group has worked diligently to become synonymous with excellent customer service in the luxury automotive retail space. We are now excited to expand our footprint with Kia into Delray Beach. It’s an exciting time for Kia, and Myers Auto Group is delighted to offer a unique brand that continues to break records! Recently Kia was ranked #1 Mass Market Brand in J.D. Power U.S. Initial Quality Study, 5 Years in a Row. No other brand has consistently achieved such a prestigious accolade. Kia’s principled approach is inspirational and aligns with the guiding principles of Myers Auto Group; to redefine the automotive experience one relationship at a time. We believe that quality, consistency, and customer care are paramount in delivering an exceptional experience when buying or servicing your vehicle. Our commitment to service and attention to detail will surprise you.